Xfinity Store by Comcast is a retail location offering a variety of products and services related to internet, cable television, and telecommunications. With a strong presence in the digital and entertainment industry, XFinity Store by Comcast provides customers with access to cutting-edge technology and top-tier customer service. The store offers a range of products including modems, remotes, and equipment to enhance the home entertainment experience. Additionally, customers can receive assistance with billing, account information, and product transactions. The store aims to create a seamless and convenient experience for customers looking to optimize their digital connectivity and entertainment options. With a focus on innovation and quality service, Xfinity Store by Comcast is dedicated to meeting the needs of consumers in the ever-evolving digital landscape.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- On-site services
Reviews
5 TARS TO THE STAFF!!! NO STAR FOR THE COMPANY!!!
I love the my visit! Eric helped us setup my son’s new fun. The only problem I had was the lack of ergonomic mates for the employees. (See pic- employees feet). So they stand all day and no one has a mat so not cool. My knees hurt watching them work. And you can tell it affects them because they’re always moving and repositioning.
Spend some money to build great rapport with your staff!! Happy holidays to the team!!!
Staff was very nice and helpful. They were able to take care of issues we were having. Only issue is the very long wait times. Made an appointment, but still had to wait almost an hour to talk to someone. Someone else mentioned having been there 2 hours another day and had to leave before being seen. Heard it’s a common issue here with the wait times.
Excellent customer service ... 👍👍👍👍 Would have been 5 stars, but we had to wait over an hour in the queue ... 😡 …
After having text messages w an agent, and telling them I wasn’t satisfied with their offer, they immediately slowed or my internet speed. Not even giving me a thought that I might stay with them.
The people are very nice and try to be helpful. They are great when it comes to your account, equipment problems, and available services. But I went in for help with the features on my Samsung phone. They can sell you a phone, but they have no training on how to help you use or work through problems using the phone. And in this world where the iPhone seems to be thought of as superior to any Android phone, most of the employees have only a very basic knowledge of Android features and functions. Their knowledge of phones seems to be based only on their personal experience.
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Waiting for a long time, only to tell my and my self that they don't take cash payments. Was really upset with the store and personal.
The Rep did not help much with our new Pixel 7a phones He hooked my phone up ok but did nothing for my partner We gave him our old non functional Modem He gave us the wrong one looked totally different from old one did not work.
Long wait time but had a great experience with Marc P. from the Mt. Laurel store, great service. Everyone was pleasant, including the greeter at the front ( I didn't get his name but he had big blue eyes) who I saw opening doors for people which is above and beyond... awesome people.
Location
42 Centerton Rd Ste H-1, Mt Laurel Township, NJ 08054, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
10:00 AM - 08:00 PM
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Saturday
09:00 AM - 07:00 PM
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Sunday
11:00 AM - 06:00 PM
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